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Job Log 5.0

2012/12/27 23:30:53 (456 downloads)

Job Log is for any size business that wants to track calls coming into their help desk and/or the customer service department for follow up after assigning support personnel to resolve issues that come in from customers and other departments, etc. Tickets are issued as the call is taken by the support desk. Once the issue is resolved the resolution is saved to the knowledge base where future issues of the same nature can be resolved while the caller is still on the phone. Reports showing open tickets by department and support technician allows management to keep up with open tickets that may need to be escalated in order to get the issue resolved in a timely manner.

Software License: Shareware

Operating Systems Support: Microsoft Windows

Download Link: Job Log 5.0

Homepage: Job Log

Version ChangeLog:

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